Digital Reserve
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Security & compliance

THE REGISTERED ENTITY IS DOMICILED IN AUSTRALIA

Compliance determinations, financial control and customer due diligence are performed in Sydney. This page is intended for clients' compliance, finance and audit functions; each item can be verified individually in due diligence.

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Regulatory status

Registrations and authorisations

AUSTRAC · RSP

Remittance Service Provider registration

Independent Remittance Dealer, registration no. IND100657866-001, registered 20 April 2020.

AUSTRAC · VASP

Virtual Asset Service Provider registration

Formerly 'Digital Currency Exchange provider'; renamed with effect from 31 March 2026. Registration no. DCE100657866-001, registered 20 April 2020. Listed on the AUSTRAC public register.

AML / CTF

AML/CTF compliance framework

An AML/CTF Program maintained under the AML/CTF Act 2006 and the AML/CTF Rules 2025, with an independent compliance officer.

ASIC · AFSL

AFSL scope extension (under assessment)

An application to extend the scope of the company's AFSL was lodged with ASIC in June 2026 and is under assessment. Until granted, the company provides no service requiring that authorisation.

Identifiers

Entity identifiers

ABN 20 639 344 228 · ACN 639 344 228 · LEI 254900NOT2V0U6SYSZ26. Registered entity: Digital Reserve Pty Ltd, Sydney.

Digital Reserve provides services to individuals, businesses and institutions that meet the applicable wholesale investor criteria under the Australian Corporations Act 2001 and does not provide services to retail clients. Client eligibility is verified; the services available depend on the applicable jurisdiction, the scope of relevant authorisations, customer due diligence and the service agreement.
Security & compliance

Four controls verifiable in due diligence

Segregated client funds

Client funds recorded separately from the company's own funds and verifiable at account level; assets transferred to the company's accounts to settle a trade are used for transaction purposes only.

Fireblocks MPC wallet technology

Private keys are held as multi-party computation shares, with no single point of control.

Elliptic on-chain screening

All on-chain receipts are screened for address and source-of-funds risk before being credited; funds that fail screening are dealt with in accordance with applicable law, the review outcome and the service agreement.

Sumsub customer due diligence

Corporate KYB and individual KYC are fully documented; admission decisions are made by the Sydney compliance team.

Operational controls

Transaction-level controls

  • Travel Rule: originator and beneficiary information transmitted with virtual asset transfers as required
  • On-chain screening: all receipts screened by Elliptic before being credited
  • Customer due diligence: corporate KYB and individual KYC through Sumsub, with admission decided in Sydney
  • Segregation: client funds recorded separately from the company's own funds; transaction funds used for transaction purposes only
  • Wallets: Fireblocks MPC wallet technology with key shares and no single point of control; Fireblocks holds SOC 2 Type II certification (certified party: Fireblocks)
  • Withdrawals: executed only to pre-approved whitelisted addresses
Platform security

Account security

  • Mandatory two-factor authentication on login and critical actions, supporting hardware keys and authenticator applications
  • HTTPS on all endpoints; sensitive data encrypted at rest
  • Granular permission controls; sensitive actions fully logged and auditable
Before your first transaction

How to confirm you are dealing with Digital Reserve

  • Official contact is limited to email addresses on the digitalreserve.net domain, the telephone numbers published on this site and the client portal; the company does not send payment details through instant messaging
  • Receiving bank accounts and wallet addresses are provided in writing by your relationship manager through the client portal or your registered email and confirmed by a desk call-back; any change is verified through two channels
  • The first transaction is typically a low-value test used to verify accounts, addresses and records
  • In case of delay or irregularity: contact your relationship manager first; if no response, escalate to info@digitalreserve.net or call +61 2 9072 9107, and keep the incident record
Frequently asked

Questions from compliance and audit functions

Is Digital Reserve licensed in Hong Kong?
No. Our registered entity is in Australia: an AUSTRAC-registered Remittance Service Provider and Virtual Asset Service Provider. Hong Kong is where we have an office and a market. We do not carry on any activity in Hong Kong that requires a Hong Kong licence. Hong Kong clients may use the company's services; the Hong Kong team manages the relationship, with execution and compliance determinations in Sydney.
Can settlement be guaranteed?
No, and no institution can. Digital Reserve offers four controls that can be verified individually in due diligence: segregated client funds, Fireblocks MPC wallet technology, Elliptic on-chain screening and Sumsub customer due diligence.
Why are compliance and execution located in Sydney?
Compliance determinations, financial control and KYC decisions are made in Sydney, the jurisdiction of registration; Hong Kong is responsible for client relationships only. This is the substance behind 'the registered entity is domiciled in Australia' and the governance structure that regulators and banks expect.
How is transaction information kept confidential?
Strictly. Transactions do not appear on a public order book; data is encrypted at rest; disclosure is made only where required by law.
Which banks does Digital Reserve work with?
Fiat settlement is conducted through the company's own banking channels; specific channels are disclosed as required during due diligence.

Request the due diligence pack

Registration evidence, AML/CTF policy summary and wallet and screening provider descriptions, available under non-disclosure agreement.

Request the due diligence pack