Legal
DigitalReserve Terms of Service
Last Updated: 18 June 2025
Please read these Terms carefully. By accessing or using the DigitalReserve platform (“Platform”) or any related services (the “Service”), you agree to be bound by these Terms and all applicable laws. If you do not agree, please discontinue use immediately.
Please read these Terms carefully. By accessing or using the DigitalReserve platform (“Platform”) or any related services (the “Service”), you agree to be bound by these Terms and all applicable laws. If you do not agree, please discontinue use immediately.
1. Definitions
| Term | Meaning |
|---|---|
| Digital Assets | Programmable value or rights represented via distributed ledger technology (e.g. BTC, ETH, stablecoins). |
| Fiat Balance | The balance recorded in your account in fiat currency (e.g. AUD, USD, EUR) for asset trading purposes only. It is not a bank deposit. |
| You / User | Refers to the individual or legal entity accessing or using the Service, including authorised representatives. |
| We / Company | DigitalReserve Pty Ltd¹ and its affiliates. |
¹ Placeholder for legal entity information. Please update with your
company’s registered name, address and regulatory details.
2. Scope of Application
1.These Terms apply to users located in jurisdictions supported by the
Platform within Australia.
2.If you are located in a sanctioned jurisdiction under Australian law, or otherwise restricted for compliance reasons, you may be denied access to some or all Services.
3.The Platform does not currently offer services to users in the United States.
4.In case of conflict between these Terms and supplemental product-specific agreements, the latter shall prevail.
2.If you are located in a sanctioned jurisdiction under Australian law, or otherwise restricted for compliance reasons, you may be denied access to some or all Services.
3.The Platform does not currently offer services to users in the United States.
4.In case of conflict between these Terms and supplemental product-specific agreements, the latter shall prevail.
3. Eligibility & Registration
You represent and warrant that:
1.You are at least 18 years old or the legal age to form a binding contract in your jurisdiction;
2.If registering on behalf of an entity, you are authorised to act on its behalf;
3.You are not subject to any sanctions or listed on restricted party lists (e.g. UN, OFAC, EU, AU);
4.You do not reside in a restricted jurisdiction;
5.All registration and identity information provided is accurate and complete;
6.You authorise us to conduct identity, financial and risk-related checks for AML, KYC/KYB and CTF compliance purposes.
1.You are at least 18 years old or the legal age to form a binding contract in your jurisdiction;
2.If registering on behalf of an entity, you are authorised to act on its behalf;
3.You are not subject to any sanctions or listed on restricted party lists (e.g. UN, OFAC, EU, AU);
4.You do not reside in a restricted jurisdiction;
5.All registration and identity information provided is accurate and complete;
6.You authorise us to conduct identity, financial and risk-related checks for AML, KYC/KYB and CTF compliance purposes.
4. Identity Verification & Ongoing Review
1.The Platform uses tiered identity verification. Different levels grant
different features and limits.
2.We may suspend or terminate accounts that fail or refuse compliance checks.
3.You bear any resulting risk or loss from delayed or frozen accounts due to legal obligations.
2.We may suspend or terminate accounts that fail or refuse compliance checks.
3.You bear any resulting risk or loss from delayed or frozen accounts due to legal obligations.
5. Digital Asset Deposits, Withdrawals & Custody
1.Deposits: Only send assets via supported networks and address types.
Using incompatible chains or incorrect addresses may result in permanent
loss.
2.Withdrawals: Subject to minimum/maximum limits, blockchain congestion, confirmations, and compliance review.
3.Custody: We are not a bank. Digital assets are not insured under schemes like FDIC or FCS. You may lose assets due to technical failure, hacks, or key loss.
2.Withdrawals: Subject to minimum/maximum limits, blockchain congestion, confirmations, and compliance review.
3.Custody: We are not a bank. Digital assets are not insured under schemes like FDIC or FCS. You may lose assets due to technical failure, hacks, or key loss.
6. Trading & Orders
1.Once matched, trades and OTC orders are final and irrevocable unless
otherwise announced.
2.Market prices are volatile and may shift rapidly. We may cancel or roll back transactions due to errors, latency, or chain issues.
3.We reserve the right to restrict, pause, or delist trading pairs for risk, market integrity, or legal reasons.
2.Market prices are volatile and may shift rapidly. We may cancel or roll back transactions due to errors, latency, or chain issues.
3.We reserve the right to restrict, pause, or delist trading pairs for risk, market integrity, or legal reasons.
7. Fees & Taxation
1.Fees are charged per our published fee schedule. Rates may be updated
with prior notice.
2.Fees are deducted automatically. Transactions will be rejected if funds are insufficient.
3.You are solely responsible for assessing and paying any taxes arising from use of our Services.
2.Fees are deducted automatically. Transactions will be rejected if funds are insufficient.
3.You are solely responsible for assessing and paying any taxes arising from use of our Services.
8. Supported Assets & Service Availability
1.We may add, suspend, or remove supported assets or services at any
time.
2.When support ends, a withdrawal deadline will be announced. Unclaimed assets may be handled per legal requirements.
2.When support ends, a withdrawal deadline will be announced. Unclaimed assets may be handled per legal requirements.
9. User Conduct
You agree not to:
- Violate laws or commit fraud (e.g. money laundering, terrorist financing, pyramid schemes);
- Upload malware, viruses, or destructive code;
- Attempt unauthorised access to systems, data, or accounts;
- Use bots or scraping tools to interfere with the Platform;
- Breach sanctions, export controls, or financial regulations.
10. Risk Disclosure
Using the Platform involves significant risks:
1.Market risk: Prices are highly volatile and can cause major losses;
2.Technical risk: Blockchain errors or delays may result in transaction failure or asset loss;
3.Irreversibility: Blockchain transactions cannot be undone;
4.Security: Despite safeguards, hacks or key theft remain possible;
5.Regulatory: Legal and policy changes may affect service availability or use of assets.
You accept full responsibility for these risks.
1.Market risk: Prices are highly volatile and can cause major losses;
2.Technical risk: Blockchain errors or delays may result in transaction failure or asset loss;
3.Irreversibility: Blockchain transactions cannot be undone;
4.Security: Despite safeguards, hacks or key theft remain possible;
5.Regulatory: Legal and policy changes may affect service availability or use of assets.
You accept full responsibility for these risks.
11. Disclaimers & No Warranties
To the fullest extent permitted by law:
- The Platform is provided “as is” without any warranties, express or implied;
- We do not guarantee uptime, error-free operation, security or uninterrupted access;
- We are not liable for disruptions caused by systems, networks, third parties, regulation or force majeure.
12. Limitation of Liability
Total liability is capped at the fees you paid over the 12 months prior
to any claim. We are not liable for indirect, special, incidental, or
consequential damages. Local law overrides where such limits are
prohibited.
13. Indemnification
You agree to indemnify DigitalReserve, its officers, employees, agents,
and affiliates from any losses or claims arising from:
- Your breach of these Terms or the law;
- Content uploaded or actions taken using the Platform;
- Harm caused to other users or third parties.
14. Dispute Resolution & Governing Law
1.Negotiation: Parties must attempt informal resolution first;
2.Arbitration: Disputes will be finally settled under ACICA rules in
Sydney, Australia. Awards are binding;
3.Governing Law: These Terms are governed by the laws of New South Wales, excluding conflict-of-law principles;
4.Costs: Arbitration fees follow ACICA rules and may be assigned by the arbitrator;
5.Severability: The arbitration clause is separate. If unenforceable, other Terms remain effective.
3.Governing Law: These Terms are governed by the laws of New South Wales, excluding conflict-of-law principles;
4.Costs: Arbitration fees follow ACICA rules and may be assigned by the arbitrator;
5.Severability: The arbitration clause is separate. If unenforceable, other Terms remain effective.
15. Modifications, Suspension & Termination
We may suspend, modify, or terminate Services due to legal, compliance
or operational needs:
- Notice will be given unless emergencies require otherwise;
- You may close your account and withdraw funds at any time;
- All post-termination obligations (e.g. liability limits, dispute resolution) remain effective.
16. Privacy & Data Use
Your personal information is processed in accordance with our Privacy
Policy. Please review it carefully before using the Service.
17. Notices
We may deliver notices via email, website, or app. Notices are deemed
effective upon dispatch. You must keep your contact information current.
18. Amendments
We may amend these Terms at any time. Continued use after posting
constitutes acceptance. Discontinue use if you disagree.
19. Severability
If any part of these Terms is unenforceable, it shall be severed.
Remaining provisions continue to apply.
20. Entire Agreement
These Terms, the Privacy Policy and any related agreements form the
entire agreement between you and DigitalReserve.